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Welcome to ResNet at K-State!
About ResNet
ResNet is the network support group that provides assistance to students living on campus in the residence halls and Jardine Apartments at Kansas State University. We also provide support to Housing and Dining departmental staff at the University. We can help you setup your computer, printer, or gaming device; help you with network registration; assist with network issues and troubleshooting; and provide general technical assistance for a wide range of needs. On this website you can find comprehensive information about services provided by ResNet, such as information about preparing your computer before you move in, computer setup and configuration, frequently asked questions, and our network usage policies.
For questions or comments, please contact the ResNet Help Desk at (785) 532-2711, or email us at resnet@k-state.edu. You may also contact us through our Online Chat Support, or visit us in Derby 133A.
Recent News
Gaming Device Registrations
Submitted: September 05, 2008
Gaming device registration has been enabled for students and staff to use. Please reference the following page for more information.
Online Support for OP PC 2008
Submitted: August 19, 2008
To better assist residents during Operation PC we have redirected our Online Chat Support to our Online Support Request Website. If you would like help with the registration process, please enter your information on that website and we will contact you in a timely manner. If you are trying to register a computer from home, and are not on campus, please email us at resnet@ksu.edu.
Prepare Your Computer Before Arriving in the Fall
Submitted: July 15, 2008
To save time connecting your PC to the campus network during the move-in weekend, we encourage all students to complete the preliminary steps for connecting to the K-State network before they move into the residence halls this August. For more information about things you can expect upon arriving at K-State, please visit the Before You Move In page.
Introducing Our New Website!
Submitted: July 14, 2008
We are proud to introduce our new ResNet website! You will find our new website easier to navigate, more up-to-date, and informative. We hope our new website can better serve your needs. Please take a look around and let us know if you have any questions or comments!
Beware of Scam E-Mails
Submitted: June 24, 2008
Since May 27, K-State has seen 18 new variants of spear-phishing scam e-mails and sadly, 33 more K-Staters have replied to these scams with their eID password. That makes a total of 68 who have given their eID password to criminals since the first scam arrived in late January. The recently compromised WebMail accounts were once again used by criminals logging in from Nigeria to send tens of thousands of spam messages, resulting in K-State's central e-mail system getting on spam block lists and e-mail from K-State to AT&T (including sbcglobal.net) and Hotmail have therefore been rejected at times over the last week. Examples of the recent scam e-mails are available on the IT security website so you can compare them with suspicious e-mails you receive.
Once again, people are reminded to never provide their password to anyone in e-mail. Neither IT support staff nor any legitimate business will ever ask for your password in an e-mail. Technical controls cannot stop the constantly changing scam e-mails, nor can they prevent all replies. Everyone who uses K-State's IT resources must learn to recognize scams to prevent becoming a victim of identity theft or financial fraud, and to keep K-State's e-mail systems off spam block lists.
Written by:
Harvard Townsend
K-State IT security
New ResNet Help Desk Office Locations
Submitted: May 20, 2008
We are proud to announce that ResNet has moved to Derby 133A for residence hall students and to Jardine Building 7 for Jardine Apartment residents. If you have any problems locating these new offices please feel free to call us!