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Welcome to ResNet at K-State!
About ResNet
ResNet is the network support group that provides assistance to students living on campus in the residence halls and Jardine Apartments at Kansas State University. We also provide support to Housing and Dining departmental staff at the University. We can help you setup your computer, printer, or gaming device; help you with network registration; assist with network issues and troubleshooting; and provide general technical assistance for a wide range of needs. On this website you can find comprehensive information about services provided by ResNet, such as information about preparing your computer before you move in, computer setup and configuration, frequently asked questions, and our network usage policies.
For questions or comments, please contact the ResNet Help Desk at (785) 532-2711, or email us at resnet@k-state.edu. You may also contact us through our Online Chat Support, or visit us in Derby 133A.
Recent News
Network Registrations
Submitted: January 05, 2009
At 10:00 AM this morning all previously registered network devices were cleared. All network attached devices will need to be registered again. If you had previously registered your computer or networking device, you just need to enter your eID and password at the prompt. Please reference the following page for more information.
Winter Break Hours
Submitted: December 19, 2008
ResNet's Winter Break hours will be from 8:00 AM - 5:00 PM, Monday through Friday. Normal Semster hours will resume again on 1-15-2009.
Gaming Device Registrations
Submitted: September 05, 2008
Gaming device registration has been enabled for students and staff to use. Please reference the following page for more information.
Online Support for OP PC 2008
Submitted: August 19, 2008
To better assist residents during Operation PC we have redirected our Online Chat Support to our Online Support Request Website. If you would like help with the registration process, please enter your information on that website and we will contact you in a timely manner. If you are trying to register a computer from home, and are not on campus, please email us at resnet@ksu.edu.
Prepare Your Computer Before Arriving in the Fall
Submitted: July 15, 2008
To save time connecting your PC to the campus network during the move-in weekend, we encourage all students to complete the preliminary steps for connecting to the K-State network before they move into the residence halls this August. For more information about things you can expect upon arriving at K-State, please visit the Before You Move In page.
New ResNet Help Desk Office Locations
Submitted: May 20, 2008
We are proud to announce that ResNet has moved to Derby 133A for residence hall students and to Jardine Building 7 for Jardine Apartment residents. If you have any problems locating these new offices please feel free to call us!