Tip:
| Q. What is ResNet? |
A. ResNet is the network support group that provides assistance to students living in the residence halls and Jardine Apartments at K-State.
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| Q. Who do I contact for phone service or cable television? |
| A. Please contact Computing and Telecommunications Services to activate these services. |
| Q. I can't login to KSU Webmail or K-State Online. What should I do? |
| A. Please contact Information Technology Assistance Center (iTAC) with these issues. |
| Q. I am having issues with my eID. What should I do? |
| A. Please contact Information Technology Assistance Center (iTAC) for assistance with eID issues. |
| Q. Do I need to bring a computer to K-State? |
A. Having a computer is highly suggested, but not required. There are computer labs available in the residence halls and around campus.
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| Q. I'm buying a new computer, what are your recommendations? |
A. K-State's 2009 computer recommendations may be found on the K-State Computer Recommendations page.
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| Q. What operating systems does K-State support? |
A. We support Windows XP, Windows Vista, Linux, and Mac OS X 10.4 (Tiger) and 10.5 (Leopard).
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| Q. Why does BitTorrent or other Peer 2 Peer (P2P) software not work? |
A. As K-State's network is provided primarily as an academic resource, Peer 2 Peer (P2P) applications and file sharing are strictly prohibited.
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| Q. Do I need to purchase a hub or router? |
A. Hubs are available for check out free of charge from ResNet. You must use a hub provided by ResNet. Any additional networking equipment or devices are strictly prohibited.
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| Q. Where can I check out a hub? |
| A. You may check out a hub from the font desk of your hall during move in, or from the ResNet Help Desk in Derby 133A at any time. |
| Q. Where can I get an Ethernet cord? |
| A. You may purchase an Ethernet cord from Quick Cats, the Union Computer Store, and other locations. |
| Q. How can I connect to the k-state.res wireless network? |
A. Obtain the wireless key by logging in here with your eID and password.
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| Q. Where is wireless internet available at K-State? |
A. Wireless is available around most locations on campus.
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| Q. What type of wireless is supported? |
A. The A/G bands are active, however the B band is disabled.
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| Q. Why can I only access K-State web sites from the computer in my room or apartment? |
A. You probably need to register your computer for K-State network access. To register for network access, go here. You must register your computer to gain full access to the K-State network and view pages outside of K-State.edu. |
| Q. Why do I need to register my computer for network access? |
A. Registration helps maintain network security and is necessary to help ensure that your computer remains secure.
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| Q. What is Bradford? |
A. Bradford is a network security monitoring system that allows K-State to determine if your computer meets all security requirements.
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| Q. How can I register my iPhone/iPod Touch? |
A. You can register your iPhone/iPod by going to access.ksu.edu on your iPhone/iPod and selecting "iPhone and iPod Touch registration".
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| Q. What does it cost to connect to the K-State network? |
| A. There is no separate fee charged for K-State network access. |
| Q. What gaming devices are supported? |
| A. The XBox, XBox 360, DSi, PS2, and PS3 are supported on the K-State network. |
| Q. How do I connect a game device to the network? |
A. You must register any supported devices you wish to use on the K-State network in the residence halls and Jardine Apartments.
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