Dining Services COVID-19 Policies and Procedures
Dining Operations Summary
Keeping students and employees safe from COVID-19 is our highest priority, so we've developed policies and procedures that follow the recommendations from the Centers for Disease Control and Prevention, the state of Kansas and university health professionals. This operating plan may change over time as more is discovered about COVID-19 transmission.
We look forward to the day when you can sit down to a meal without restrictions to safeguard the health of our community, but for the time being, food will be served in disposable takeout containers, to be eaten in your living space or another location of your choice. The dining centers have established seating areas that allow up to four students to sit at a table together, provided they follow a series of guidelines. All students must abide by these guidelines or it will be necessary to discontinue the dine-in option for all.
Additional information about dine-in at Kramer can be found in this video guide.
If you have a question at any time during your visit to one of our dining centers, feel free to approach a manager (identifiable by a name tag and radio), the employee at the entrance check stand, or call the center's front desk.
We Also Pledge:
Healthy Team Members
- Employee wellness self-check screenings prior to entering the workplace. Employees will not be allowed to work if displaying COVID-19 symptoms.
- Strict handwashing protocols.
- Masks on everyone entering and working in the dining center.
- Temperature check stations.
- Plexiglass shields where appropriate.
- Gloved hands when serving food.
Clean Dining Centers
- Increased sanitation frequency of high-touch surfaces.
- Contactless dining access card entry (students will swipe their own card).
- Hand sanitizer located in multiple locations, including points of entry and exit and near high-touch areas.
- No self-service food areas. Meals will be pre-packaged and served for no-contact service.
- Attendant-monitored beverage stations, with hand sanitizers and frequent disinfection.
- Reconfigured dining center entry points to prevent bottlenecks and crowding, and layouts to allow spacious service points and limited, properly distanced seating for groups of four.
What won't change: We've managed to develop a plan that will allow us to continue serving made-from-scratch cooking out of our own kitchens, something we're very proud of in an increasingly pre-packaged foodservice industry!
Dining Center Access
Students will swipe their K-State ID at the entrance to use up to three meals Monday-Saturday and two meals on Sunday. Meal plan balances will be reset after the dinner meal on Fridays. All dining locations are closed for Sunday dinner.
Students following special diets or needing accommodations should contact the Student Access Center. After contact is made with the Student Access Center, you will meet with a registered dietitian in your dining center to set up a meeting. Diets that require medically necessary accommodations will be pre-ordered using a smartphone app and will be available to pick up in the dining center. Access to the app will be granted by the registered dietitian.
To use a guest meal provided by your meal plan, your guest must accompany you to the dining center and complete their own meal selection process.
Group reservations will be available for residence hall floors to dine together following social distancing guidelines. Reservations will be made by the residence hall's Community Coordinator.
Process for Obtaining a Meal
The meal will consist of one clamshell container holding 1-2 entrees, 2-3 sides or desserts and one beverage. The clamshell must be closable, but it’s ok if desserts or salads are neatly stacked in provided disposable containers on top of it.
- Properly wear your mask and remain 6 feet away from others.
- Swipe your ID card, then sanitize your hands with the provided sanitizer.
- Obtain your pre-wrapped utensils from the attendant.
- Proceed to the beverage station for a cup and select your drink.
- Choose one menu concept line and select one or two entrees and multiple sides to fill one disposable takeout container.
- Select additional sides or desserts you’d like from the salad bar and dessert area.
- If space is available in the areas marked for dine-in, you're welcome to eat in the dining center provided you follow the required guidelines. Otherwise, exit the dining center to enjoy your meal in your room or another area.
Obtaining More Than One Meal Per Visit
If work or class schedules prompt the need for a second meal to save for later, please follow these steps. Note: The number of meals available per day remains at three Monday-Saturday and two on Sundays.
- Tell the checkstand attendant upon entering the dining center.
- The attendant will have you swipe your card a second time and will give you a token with which to redeem a second container to fill.