Frequently Asked Questions
Q. If I have a leaky pipe in my apartment, or I have another emergency maintenance issue, I should:
A. Call maintenance at 785-532-6466.
Q. If I am locked out of my apartment after office hours, I should:
A. Call staff on duty at 785-564-2409.
Q. Once a month a technician, accompanied by Jardine staff, will enter my apartment. Why?
A. To complete pest control and an apartment aesthetics check.
Q. How often do I need to check my fire extinguisher to make sure it is charged?
A. Once a month.
Q. If I were curious about where the nearest storm shelter is, where would I look?
A. On the map in this guide and in my handbook.
Q. I have a guest coming to stay with me; how long can they stay?
A. Friends can stay for 14 consecutive days and family can stay for 2 months per contract year if I register them with the Jardine office.
Q. If I decide that I want to stay in a Jardine apartment for another year, I need to:
A. Go through the Choose Your Experience reservation process in February.
Q. If I decide that I want to move out of my apartment, I need to:
A. Provide 60 days’ notice. First, complete an Intent to Vacate (found in the Resident Portal at housing.k-state.edu), then schedule a checkout appointment with Jardine staff or complete a checkout waiver (found in the mailroom). Ask the Jardine office about what penalties may apply.
TRUE OR FALSE. My housing agreement goes until June 30, even if I graduate in May.
TRUE. My agreement and billing will go to June 30, even if I‘m graduating in May.
Q. Can I sublease my apartment?
A. No, but if I am graduating in December or doing an internship in the spring, I can email the housing office ( housing@k-state.edu ) to learn about my options to vacate early.
Q. Is beer allowed in my apartment?
A. If I am under 21, I (and my guests, even if they are over 21) may
not have alcohol in my apartment. If I am over 21, I (and my guests who are of legal drinking age) may have alcohol.
Q. If I have a bike, what do I need to do?
A. Complete the free registration form at www.k-state.edu/parking/forms/bicycle.html .
Q. It is recommended that I have renter’s insurance. Why would I want this?
A. In the event that my personal property is damaged or stolen.
Q. If my neighbors are loud, what do I do?
A. Politely let them know they are disturbing me. If they are still bothering me, I should contact staff on duty or let my neighborhood staff know.