First-Year Residency Frequently Asked Questions

Please allow at least 10 business days for us to follow up with you about your exemption. Check your K-State email regularly for updates about your exemption request. The communication will come from a program called Maxient.

• Complete your exemption request prior to May 1 if you are starting classes at Kansas State University in the fall semester. Exemption request forms can take up to 10 business days to process depending upon the volume of exemption request forms submitted to Housing and Dining Services.
• If submitting after May 1 for fall semester, expect a delay in processing so staff have time to process. Early contract termination fees per the contract still apply.

• Complete your exemption request prior to Dec. 1 if you are starting classes at Kansas State University for the spring semester. Exemption request forms can take up to 10 business days to process depending upon the volume of exemption request forms submitted to Housing and Dining Services.
• If submitting after Dec.1 for spring semester, expect a delay in processing so staff have time to process. Early contract termination fees per the contract still apply.

All communication regarding the exemption process will be done through your K-State email. Check your K-State email regularly for updates about your exemption request. The communication will come from a program called Maxient. There will be a link to retrieve your notification letter in the email. Once you visit the link, you will be asked to enter your Wildcat ID number (this is a nine-digit number that starts with 8).

If you do not have an approved exemption OR a residence hall contract during your advisor enrollment appointment, you will NOT be able to enroll.

Make sure to have one or the other done prior to your enrollment appointment.

There are financial implications to canceling your contract early. Canceling could result in up to a 50% buyout of the remaining days of the contract for early-termination. Please reference Section 18 and 19 of your contract regarding your specific cancellation reason. There is also a quick reference guide for the contract on our website.

The cancellation deadline for the fall semester is 11:59 p.m. on June 1.
The cancellation deadline for the spring semester is 11:59 p.m. on Jan. 10.
Refunds take 4-6 weeks to process and will be made to the original method of payment used.

An exemption request that has been “canceled” means that the exemption request is incomplete due to missing information, missing documentation, or it is the wrong exemption request form the student submitted. Students can re-apply for the exemption but must include the missing information and/or documentation. Students can also re-apply if they submitted the incorrect exemption request form.

An exemption request that has been “denied” means that the student does not meet the qualifications for the exemption they applied for. They can appeal the denied exemption or try to apply for a different exemption. Appeal forms are submitted to the Vice President for Academic Success and Student Affairs. The Vice President for Academic Success and Student Affairs decision regarding an appeal is final.