Computer and Internet Help

Welcome to the Residential Networking (ResNet) Help Desk

We are the technical support help desk for students living in the Residence Halls and Jardine Apartments at K-State. Our goal is to help make your technology experience throughout the school year as smooth and seamless as possible. We can assist you with network registration, connection issues, computer virus removal, and general technical support for your computer, mobile device, printer or gaming device.

Contact Us

Main ResNet Help Desk
Derby 133A
 

785-532-2711

Fall 2014 Hours:
 Monday through Thursday: 8 a.m. to 8 p.m.

Friday: 8 a.m. to 5 p.m.

Saturday and Sunday: 1 to 5 p.m.

Kramer ResNet Help Desk

First Floor, Kramer Dining Center


785-532-1338

Fall 2014 Hours:
 To be determined

ResNet News                    

Network Registration Update for Fall 2014

Make the K-State network registration process go faster by preparing your computer for network access before you arrive. Network registration is necessary to help ensure that both your computer and the K-State network remain secure. You can prepare your computer from any off-campus location by completing the outlined steps on our registration page on the computer you plan to bring this fall.

Apple Screen Sharing/Chromecast/Roku Stick

Screen sharing to an Apple TV does not work in campus residences. Similarly, Chromecast and Roku Stick streaming devices will not work on campus wireless. 

Pharos Remote Printing for PC and Mac

The Pharos printing system is now accessible for remote printing from your residence hall room or anywhere on campus. The cost is 5 cents per page. 

Having Problems? Create a Service Ticket!

If you are encountering problems, visit our Online Help Site at and submit a service request. Before entering a ticket, please refer to the FAQs and Troublehooting page on our website, as solutions to many common problems hae already been posted.