Computer and Internet Help
Welcome to the Residential Networking (ResNet) Help Desk
We are the technical support help desk for students living in the Residence Halls and Jardine Apartments at K-State. Our goal is to help make your technology experience throughout the school year as smooth and seamless as possible. We can assist you with network registration, connection issues, computer virus removal, and general technical support for your computer, mobile device, printer or gaming device.
Main ResNet Help Desk
Monday through Thursday: 8 a.m. to 8 p.m.
Friday: 8 a.m. to 5 p.m.
Saturday and Sunday: 1 p.m. to 5 p.m.
Jardine ResNet Help Desk
Jardine Frith Center
Monday through Thursday: 2 p.m. to 8 p.m.
Friday: 2 p.m. to 5 p.m.
Saturday and Sunday: Closed
Network Registration Update for Fall 2012
Make the K-State network registration process go faster by preparing your computer for network access before you arrive. Network registration is necessary to help ensure that both your computer and the K-State network remain secure. You can prepare your computer from any off-campus location by completing the outlined steps on our registration page on the computer you plan to bring this fall.
Pharos Remote Printing for PC and Mac
The Pharos printing system is now accessible for remote printing from your residence hall room or anywhere on campus.
Important Changes to K-State Wireless Network
K-State students can now connect to the more secure WPA2 Enterprise wireless network using their eID/password. Existing and new residents are encouraged to register before the move-in process begins in August. If you need assistance, contact the ResNet Help Desk at 785-532-2711.
Having Problems? Create a Service Ticket!
If you are encountering problems, visit our Online Help Site at and submit a service request. Before entering a ticket, please refer to the FAQs and Troublehooting page on our website, as solutions to many common problems hae already been posted.